News and Events

Happy retirement, Carol and Brian! – January 2024
We are so going to miss you both but we are happy for your next chapter. We hope you have the best time. Thank you for your many years of hard word and dedication!

Job Shadow – Kelowna Infiniti Nissan service team working in parts – January 2024

Sentes Automotive 2023 Length of Service Awards – December 2023
Special congratulations to all of you for the commitment and loyalty to us. Your exemplary commitment and integrity over the years has been pivotal to this company’s success. Cheers to many more years to come! At the Christmas party this past December 9th, our team received a few gift cards as a recognition for their loyalty to us and their hard work. Thank you for being an important part of our success and for choosing a career with us! *These awards are recognized in 5 years increments each year.

Kelowna Mercedes-Benz, one of the most important brands in the world! – December 2023
According to Interbrand, a US brand consulting company, Mercedes-Benz remains among the top ten most important brands in the world for the eighth time in a row. Mercedes-Benz is the most valuable luxury automobile brand in the world in the current “Best Global Brands 2023” ranking. After five years in a row at number eight, the star now shines as the seventh most important brand in the world. We are super proud to represent the Mercedes-Benz brand and follow what it stands for: “Desire for Iconic Luxury”. Another highlight for our store, it’s that we’ve been ranked 2nd in the country for sales CEI and also for service and parts like we have been all year. This is very well deserved, team! We appreciate the commitment and hard work you all put in. Cheers to an amazing and successful 2024!

Women in Trades at Kelowna Mercedes-Benz – December 2023
Kelowna Mercedes-Benz welcomed a few students from the Women in Trades program at the Okanagan College Thursday, November 30th to learn more about the automotive industry and the different career paths they could take. Thank you so much to everyone who stopped to say hi to them. They loved the facility tour and our brand new building! Hopefully, we will have some new apprentices coming our way!

 

2019 & 2023 signed KMB tile presentation – December 2023
The management team at Kelowna Mercedes-Benz presented a tile signed by everyone in the dealership to Adam Rich (Dealer Principal). What a thoughtful gift!

Sentes Automotive feeling festive! – December 2023
We hope you had fun at our 2023 Holiday Party! Thank you for all the hard work, commitment, loyalty, and excellence this year. We wouldn’t be who we are without all of you! We wish you a wonderful holiday season and a happy 2024! The best is yet to come.

Congratulations Kelowna Infiniti – November 2023
The Kelowna Infiniti team was treated to a night of bowling at BNA for being awarded with the 2022 BRONZE WINNER, in recognition of outstanding customer service. Thank you for the hard work team, it does not go unnoticed!

 

Congratulations Harry! – November 2023
Harry Dhillon received the 2022 Club Excellence Award in recognition of distinguished service achievement from Nissan Canada. It was presented by Morne Williams, the Fixed Operations Manager – Pacific Region Nissan Canada.

We are so lucky to have you, Danielle! – November 2023
CADA, The Canadian Automobile Dealers Association, recognized Danielle Kruger, our Human Resources Manager as a proud member of the auto industry! Our company wouldn’t be what it is now without you, Danielle! #WOMENINAUTOMOTIVE

Congratulations Dionne! – November 2023
Dionne Tudor was promoted from Warranty Administrator to Warranty Manager

Congratulations Aidan! – November 2023
Aidan McGuinness was promoted from Delivery Specialist to Service Assistant

Bring Your Kids To Work Day – November 2023
On November 1st, we welcomed Grace at LOK, and Marcus and Carter at KIN. Both Marcus (Elias’ son) and Carter had a successful day of working in all departments at Nissan, and Grace had a lot of fun with mom (Rachel) helping out all customers walking into our Lexus showroom. Watch out! Alejandra will start recruiting!

Kelowna Mercedes-Benz Technicians Killin’ It As Always – November 2023
Keydon’s first engine replacement was an absolute success & Steve Bruckner working on a GT Black series

Congratulations Kelowna Infiniti Nissan – October 2023
Congratulations team for being the NISSAN Global Award Winner for the outstanding performance in 2022.

Congratulations John! – October 2023
John Hughes received the 2022 Club Excellence Award from Nissan Canada “In Recognition of Distinguished Service Achievement Silver Winner”. It was presented by Morne Williams our Fixed Operations Manager Pacific Region Nissan Canada.

BC Cancer – Inspired Leadership Series – October 2023
On Thursday September 7th, Adam Rich was the host speaker for the BC Cancer Inspired Leadership Series. Adam presented a history of Sentes Automotive and how leadership fueled the company’s growth. All members of BC Cancer – Kelowna were invited to attend this session which included a powerpoint presentation and talk along with an open question session. Adam was proud to share the many milestones and growth of our team and its member at Sentes Automotive and fielded many excellent questions from the crowd. He was honoured at the conclusion of the event with this crystal plaque. $100,000 was donated to BC Cancer, to help build their new Systemic Therapy Suite.

Congratulations Carlos & Ben! – October 2023
Big congratulations to the winners of the Quarter 1 Nissan Excellence Club!

Congratulations Ben! – September 2023
We are proud to congratulate our very own Ben Godollei on achieving Nissan Award of Excellence for the second year in a row – Silver status! This is evidence of his excellent customer service, sales targets and overall customer satisfaction. Well done Ben and congratulations!

Congratulations on your new vehicle, Olya and Zhenya! – September 2023
In May of 2022 Margot Sentes answered a Facebook post from a 32 year old woman wishing to flee the Ukrainian war and come to Canada. Margot and Rick decided they had the room and took in two young woman. Elena stayed with them for 6 months and Olya for 9 months. Olya became close to Margot and Rick joking that they were her second parents. However in February of this year Olya made the very difficult decision to return to Ukraine. She had married one month into the war and was desperately missing her husband. It took 6 months but finally Olya and Zhenya found a legal way to allow Zhenya, a man of conscription age, to leave Ukraine. After a tense 2 hours at the Ukraine border and another 3 at Polish customs they were granted entrance to Poland. It was 3 am in Poland when Olya phoned Margot to say they made it, they were safe. As soon as Margot knew they were in Poland she began the search for accommodation for the couple. This was right at the worst time of our summer fires. But fortunately Margot found a basement suite. She had saved certain pieces of furniture from the old Mercedes-Benz building. Margot worked on furnishings and preparing the suite for the arrival of Olya and Zhenya. Rick and Margot flew both of them to Kelowna and as a final aid to their start of a new life in Canada Rick and Margot gave them a car.

Goodbye, old Kelowna Mercedes-Benz! – September 2023
We officially say goodbye to the old Kelowna Mercedes-Benz building and the previous home of Kelowna Infiniti Nissan.

Women in Automotive – September 2023
CADA (Canadian Automobile Dealers Association) recognized our very own Director of Internal Operations, Pamela Pearson, as an inspiration in the industry that we all work in and love. “CADA is proud to highlight Pamela Pearson, an inspiration to all those in the automotive space. Pamela is the Director of Operations for Sentes Automotive in Kelowna, British Columbia. She has been a member of the automotive industry for over 15 years. She is extremely passionate about all things automotive and is an inspiration to all those within the automotive space. CADA is proud to support #WomenInAutomotive.”

Ice cream To Beat The Heat – September 2023
Lexus of Kelowna and Kelowna Infiniti Nissan were well-treated to ice cream from Scratch King/Dent King, Autobody & Paintless repair, to fight the heat!

Wishing you all the best, Amanda
This month we say goodbye to our Human Resources Administrator, Amanda Harris, who is moving to Calgary, AB. We are extremely grateful she spent 5+ years with us!

Kelowna Infiniti Nissan voted favourite dealership in town
Guess who was voted as one of the best New & Used Car dealerships in Kelowna? Congratulations team Kelowna Infiniti Nissan! Well-deserved for all your hard work! This competition was through communityvotes Kelowna 2023, where thousands of people in the community nominate and vote for their favourite business in town. Well-deserved! Keep up the great work team!

Talking about being cool!
Helen Eisle, our Accounting Administrative Assistant, is also our Lexus of Kelowna Saturday Receptionist and she certainly knows how to have fun!

Staff BBQ’s – July 2023

 

Big Opening for Mercedes-Benz Service and Parts – July 2023
Chris Falvo and Mr. Nguyen, our very first customer in the new building.

Lexus of Kelowna Detail department, you are AMAZING! – July 2023

Congratulations Kelowna Infiniti Nissan! – June 2023
We are beyond proud to announce that Kelowna Infiniti Nissan has been given the 2023 Nissan Global Award as not only the best Nissan dealer in Canada, but among the world! It’s our commitment to 5-star customer service that has allowed us to reach this great milestone, and we want to extend our most grateful gratitude to our staff members for their continued strive for excellence, and providing always the best service and buying experience to our customers. This award and recognition belongs only to you, big congratulations, team!

Sentes Automotive learning how to be more diverse and inclusive – June 2023
Kelowna Chamber of Commerce hosted an event about diversion and inclusion in the workplace and in life. The presenter was Darrien McWatters. She is a writer, hockey instructor, volunteer in multiple charities in the community, former firefighter, who is transgender woman living her best life! We all can learn from such an inspiring and encouraging life story.

Day Full of Nissan Z’s – June 2023
One of our clients who is a Z enthusiast put together and collaborated a ‘one of every Z’ photo shoot. They started at the airport in Kelowna and made their way to our dealership on Saturday June 17th. What a great start of the day!

Trades Commencement Awards – June 2023
Our director of internal operations, Pamela Pearson, represented the New Car Dealers Association of BC (NCDA) and Sentes Automotive at the Trades Commencement Award ceremony and celebrated the hard work, passion, and dedication of the students in various of trades. “Trades are vital to the success of our economy, and the future is bright with these young apprentices.” – Pamela Pearson (Director of Internal Operations).

Way To Go, Rafal! – June 2023
Our fixed operations director, Rafal Chrzanowski, not only volunteered at the YMCA ‘Cycle for Strong Kids’ riding over 100kms but also raised $1,500 towards this program and helped raise over $200,000! WOW! You’re amazing, Rafal. Thank you for everything you do for us and the community!

Kelowna Infiniti Nissan Number 1 in Canada! – May 2023
Kelowna Infiniti Nissan not only won the Nissan Award of Excellence but they are number 1 in Canada! This win is a result of our excellent Sales and Service customer satisfaction scores, fix it right first time scoring, Parts and accessory purchase loyalty, Nissan Canada Finance penetration, N-CAR usage and New Sales target gross. Elias (General Manager): “2022 was a tougher year but despite that we were resilient and accomplished great things! We pushed through as a team and kept going despite the challenges. 2023 is looking great so far!”

Kelowna Infiniti Nissan Appreciation Event – May 2023
Because YOU DESERVE IT, team Kelowna Infiniti Nissan! Thank you for everything you do for this company.

 

2023 Woman Of The Year – May 2023
Please join us in congratulating our very own Director of Internal Operations, Pamela Pearson, for being awarded as the 2023 woman of the year. Well deserved award, Pamela. Thank you for representing women, the community, and our company. Your hard work and dedication inspire us!

Counting the days to move in – May 2023
Hoists and tools boxes are now installed in the new Mercedes-Benz building. This is so exciting! We can’t wait to see the new Mercedes-Benz store all finished and ready to rock ‘n roll!

Congratulations Lexus of Kelowna – May 2023
Our Lexus Certified Pre-Owned team surpassed their vehicle sales target for last year. Every certified vehicle sale is tracked by Lexus Canada and we were well over target that was set by them. Certified Lexus vehicles are generally less than 4 years old and go through a 175 point inspection to ensure they are the cleanest pre-owned Lexus vehicles available. Parts and Service departments at Lexus of Kelowna also beat records in 2022. Big congratulations, fixed operations!

 

The Kelowna Mercedes-Benz team knows how to have fun! – April 2023
We would like to extend our gratitude for the hard work you do every day. It hasn’t been easy this past year having our fixed operations and sales/finance teams in two different locations but your support and flexibility is EVERYTHING! The KMB Appreciation event took place at Red Bird Brewing, where everyone had a taste of the great food, beer and amazing company!

Thank you for everything you do, Lexus of Kelowna team! – April 2023
Thank you for the hard work, commitment, and loyalty to our group. We hope all of you enjoyed a nice evening out with delicious food and drinks!

What a nice memory! – April 2023
One of our vendors sent us this awesome photo of his grandparents and their very first brand new vehicle, a 1990 Chevrolet, Cavalier, bought from us in 1990. What a beautiful picture to be displayed on their shelf!

Congratulations Chris! – April 2023
It’s such an honor to have you on our team, Chris! Thank you for always representing Sentes Automotive and Kelowna Mercedes-Benz the best way possible. You are an example of discipline, hard work and leadership!

We wish you the best, Bill Wray! – April 2023
Our Kelowna Infiniti Nissan store will not be the same without you, Bill, but we sure enjoyed having you on our team for 17 successful years. We wish you the best in your next adventure! Don’t be a stranger! You know where to find us.

Happy International Women’s Day – March 2023
We are proud to have so many wonderful and hard-working women in our group. Congratulations on your special day. Thank you for everything you do for our company!

Congratulations Bryden! – February 2023
Kelowna Infiniti Nissan is proud to announce the promotion of Bryden Lavers to General Sales Manager.
“Bryden came to us with plenty of experience in automotive sales and the Nissan brand. He joined our company 6 years ago and since day one he has proved to be an excellent leader and mentor for our sales team. He is always ready to jump in and assist in delivering the best customer service to our guests and is an incredible wealth of knowledge. Always in a good mood and ready to help out, Bryden has been a staple of our Kelowna Infiniti Nissan team. Please join us in congratulating Bryden on his promotion! We wish you the best in your new role Bryden and are glad you chose a career with Kelowna Infiniti Nissan”. – Elias Flores (General Manager)

BBQ at Mercedes-Benz – February 2023
Our service and parts department at the Kelowna Mercedes-Benz store enjoyed a delicious BBQ hosted by James Harris, Assistant Service Manager, for all the hard work they do every day. What a nice treat!

Music is the language of the soul – February 2023
Happy to share that our very own Chris Falvo & Cory Myraas (KMB) participated in the Fireside Festival this past Sunday, February 5th. The Fireside Festival was created as an animated space for people to re-invite joy into the grey months of the year. Our Kelowna Mercedes-Benz store was one of the sponsors of the show and provided a ride to some artists in the 2023 Mercedes-AMG G 63 from the airport to the show. What a great way to support local artists, staff members, and culture!